The Importance of Listening Skills in the Workplace Essay

Assessment Task: Given that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310), argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding. Support your analysis with relevant communication theory and evidence from appropriate academic sources. Listening skills play a significant role in evaluating communication capabilities in the workplace throughout the globe. It affects all kinds of interactions and becomes part of problem solving. Thought communication encounters, workers are able to learn why they trust or distrust each†¦show more content†¦In one stage of communication, the quality of conversation can be improved when the workers are engaged in active listening. For instance, note taking during meetings which challenge both individual listening and writing skills, encourages co-workers to improve their sort-term memory to be more active later that day (Hybels Weaver 2008,). It helps listeners to verify their understanding, and it gives the other person an opportunity to elaborate on main point of the information. Active and effective listening behaviours have a huge impact on the growth of business in the work place, because it shows the interaction between co-workers and how they deal with problems in the ir environment (Eunson 2012). Active and effective listening demonstrates the ability of workers to hear and feel what the other people want so say without judgment. Thus, active and effective listening skills have positively impact on the workplace. Remaining silent is an essential component of communication based on listening skill. This skill encourage people to participate, giving attention to listen to other people when they talking without interruption (Hybels Weave 2008). More over, as people they make an ethical agreement to listen to the other, they focused their attention on them without acknowledging competing thoughts (Gamble Gamble 2013). It is widely recognized that, listening can be defined as paying attention to other people when they talk. In addition, as human beingsShow MoreRelated The Importance of Effective Listening Skills in the Workplace538 Words   |  3 PagesThe Importance of Effective Listening Skills in the Workplace Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and participating in small work groups. The listening skill is one of the most important aspects of communication process. It helps to understand and read the other person’s message. Effective listening skills create positive workplace relationships which influence our opinions and responsiveness to one another. Read MoreThe Importance Of Active Listening, Positive Verbal Communication And Understanding Level Of Communication1588 Words   |  7 PagesThe Importance of Active Listening, Positive Verbal Communication and Understanding Level of Communication with Different Clients. Communication is an essential skill that involves the ability to exchange our attitude, thoughts and feelings through written, verbal and non-verbal interaction with each other (Crisp, Potter, Perry, 2013). In a wide range of workplaces, these interactions are primarily used to develop professional relationships with clients. To discuss the importance of effectiveRead MoreEffective Communication Skills Are Essential For Success1222 Words   |  5 PagesIntroduction Effective Communication skills are essential for success in every organization. Individuals today in the workplace need to effectively communicate with employees, customers and potential clients. Effective and clear communication if not delivered in the right manner could be interpreted by the receiver and have a negative impact. There are many barriers that can effect a conversation such as cultural differences, gender and environment. Employees can learn how to adapt in differentRead MoreThe Importance of Team Communication Essay1310 Words   |  6 PagesThe Importance 1 Running head: THE IMPORTANCE OF TEAM COMMUNICATION The Importance of Team Communication The Importance 2 Abstract This paper will discuss the importance of effective communication among teams whether in a professional or educational setting. The intended information will create a broader understanding of how team members establish communication: assigning a leader, what each member is expected to do in order to achieve the desired goal or goals and attainRead MorePersonality Profile Reflection Paper1743 Words   |  7 Pagesactions have on performance in the workplace. To provide a personal perspective of personality characteristics, the International Personality Item Pool (IPIP) assessment was used to measure aspects of my personality and how these traits relate to working with others and life within an organization. Key observations provide specific insight into how these are applied to workplace behavior and interactions with others. Personal self-reflection related to workplace behavior is offered, including lessonsRead MorePersonal Self Reflection Paper1734 Words   |  7 Pagesimpact individual behavior has on the workplace. To provide a personal perspective of personality characteristics, the International Personality Item Pool (IPIP) assessment was used to measure aspects of my personality and how these traits relate to working with others and life within an organization. Key observations provide specific insight into how these are applied to workplace behavior and interactions with others. Personal self-reflection related to workplace behavior is offered, including lessonsRead MoreThe Importance Of Rapport Building For Effective Communication1527 Words   |  7 PagesThe Importance of Rapport Building for Effective Communication Communication is a fundamental constituent of workplace operation, particularly for those working in health care. For health care professionals, this is extremely important as verbal and non-verbal communication are critical for ensuring that correct diagnosis and treatment is provided. This was reinforced when I had the opportunity to speak to a psychiatric nurse about the communications skills she considers to be essential for buildingRead MoreUnderstanding The 10 Principles Of Listening825 Words   |  4 Pagesthe People In the workplace, interpersonal skills play an important role. These are life skills used daily in order to communicate with groups and also individually. Both professionally and in their personal lives, people with strong interpersonal skills typically have higher success, and employers tend to hire employees who have them. (â€Å"What are Interpersonal Skills?†, n.d). Listening, or the ability to correctly receive and interpret information, is a key interpersonal skill for business communicationRead MoreSample Resume : Soft Skills1175 Words   |  5 PagesSoft Skills in Workplace Volunteering and Internships Carrie Priest MGT300 –Principles of Management Colorado State University – Global Campus Melinda Curley October 16, 2016 Soft Skills in Workplace Volunteering and Internships In this paper I will explore the four soft skills I have selected that are important to my mentorship opportunity and how these soft skills would positively impact my mentorship experience. I am currently involved in the Leadership Mentor Program at work where seniorRead MoreEffective Communication in the Workplace Essay1220 Words   |  5 PagesCommunication Barriers in the Workplace Communication barriers in the workplace can have a serious effect on the functioning and of an organization. In the following article we shall understand what some of these communication barriers are and how to overcome them. Ads by Google Improve Communication Our NLP Training Program Helps You Overcome Your Fears. Enroll Today! www.EasyNLP.com/ Conflict Management How much is conflict costing you? Assessment, Training, Coaching www.StrategicLeadershipCoaching